We are the workplace management solutions provider company, that supports the best companies across the Middle East.

 
 

We have the local expertise and global standards to offer our clients services and solutions that improve workplace productivity and supports their success.

 
 
 
 
 

Tsebo Group enables businesses in Africa to optimise their efficiency and productivity, and become more successful. We take responsibility for non-core activities outside of their expertise, enabling them to focus on their core. When Tsebo optimise non-core operations, clients enjoy reduced cost, risk and complexity, and increased quality, efficiency and productivity. Tsebo is unique. We are the only Pan-African service provider that offers clients the combined benefits of African expertise and global standards.

African Expertise.

Our genuine love of our continent with its diversity of traditions, cultures, geographies and religions means we understand how to provide authentic, sustainable community upliftment, skills transfer, job creation and local procurement that makes a real impact on people’s lives.

Global Standards.

Our operational delivery standards by industry and expertise in health and safety, financial management operational procedures, business transparency, tax and regulatory compliance, labour management, ethics and governance, skills building and use of technology delivers according to global best practice.

Group Divisions.

Marketplace Brands.

group-structure group-structure
The wise aim at boundaries beyond the present. They transcend the parameters of their origins. African Proverb
  • Vision.

    To be the recognised leader in facilities solutions across Africa.

  • Mission.

    To enhance African economic and social potential through delivering robust and dependable infrastructure platforms that enable our clients to be successful.

Vision.

To be the recognised leader in facilities solutions across Africa.

Mission.

To enhance African economic and social potential through delivering robust and dependable infrastructure platforms that enable our clients to be successful.

Brand Pillars.

  • Productivity.

    We have dedicated ourselves to providing integrated non-core services that our clients can depend on to lower their market entry risks, reduce costs, improve direct profitability and drive growth in their operations in Africa.
  • Measurability.

    We are committed to providing solutions that our clients can measure in hard terms: direct cost savings, added value, quality standards, lower risk, convenience, commercial transparency and superior client service. A partnership with Tsebo turns non-core functions into strategic assets.
  • Innovation.

    We nurture, develop and harness the intellectual property in each of our divisions to develop and perfect product innovations that enhance both our clients’ and our customers’ experience of our services.
  • Social Development.

    We are devoted to building economic and social value for the people and communities of Africa. We encourage and work with our clients to make a real difference through skills development, rural enterprise and SMME development, entrepreneurship support as well as through a variety of CSI initiatives and charitable work.
  • Sustainability.

    We are committed to protecting the interests of communities and the environment, and place sustainability at the heart of all our operations. By doing so, we encourage a collective welfare that bridges generations.
  • Productivity.

    How do we achieve this?

    Our flexible operating model provides a competitive advantage for our clients. Our adaptable processes, systems, skills and supplier networks are designed to overcome challenges and grow businesses.

    We align costs to strategy, working with our clients to reach a full understanding of the costs associated with managing their non-core needs in order to optimise our services by country and region.

    We conduct on-going process engineering to remove duplication and enhance efficiencies, ensuring optimal ROI and measurable savings.

    We position our clients for long-term growth in Africa through an operating model that delivers optimised quality and enabling a consistent brand experience.

  • Measurability.

    How do we ensure this?

    Our procurement scale, shared resources and decades of experience means that we are always able to deliver greater cost savings than the alternative of performing facilities functions in house.

    The continuous investment in skills, systems, technology and infrastructure enables to consistently add value over the course of contract lifespans while keeping costs down.

    We invest in food safety standards, hygiene protocols, health and safety practices, industry best practices and accreditation (ISO and HACCP), and build the benefits of these drivers of quality into our services.

    The stability of our staff and management, accumulated experience and extensive back-up systems allow our clients to diversify and manage risk through their partnership with us.

    By taking responsibility for daily operational challenges, our clients become less distracted and more focused on their core business.

    All our divisions operate via a simple account management system that gives our client easy access to senior management and complete commercial transparency.

    We are the leading investor in people within our industry. From entry-level assistants to senior executives, we ensure our people have the skills to give our clients what they need.

  • Innovation.

    What are some of our innovations?

    Catering that has been designed to meet specific nutritional needs, including health and wellness cuisine for hospital patients, meals designed to boost the immune systems of people living with HIV/AIDS and catering designed with the specific needs of miners.

    Franchised facilities services that create skills, jobs and opportunities for development within rural communities.

    The use of technology within our cleaning division to improve monitoring and quality. These technologies include PDAs to log reports, ultraviolet pens and torches to monitor cleaning activities, PH monitors for water testing and call-on-demand devices for immediate response.

  • Social Development.

    What are some of our initiatives?

    We create new SMMEs through our Enterprise Development programme, allocating some 40% of our procurement spend to local suppliers.

    We’ve created nutritionally enhanced food designed to boost the immune systems of people living with HIV/AIDS.

    We sponsor numerous charities and grassroots initiatives, from schools for disabled children and homes for the elderly to inner city improvement projects and scholarships for promising students.

    Our operations create hundreds of jobs each month and our Institute of Hospitality Studies provides skills training and management-training programmes for hundreds more each year.

  • Sustainability.

    How do we do this?

    We answer the challenge of environmental responsibility across all our operations by minimising chemical waste, optimising energy use and engaging with our clients in initiatives that minimise impact on the environment.

    We run community-based programmes alongside our operations to generate social upliftment in the areas around our contract sites.

    We develop local suppliers and supplier networks for our operations, helping to creating independent, sustainable businesses in underdeveloped regions.

Our History.

1971.

Company founded as a contract catering business by Federale, ICS and Trust Houses (UK).

1979.

Trust Houses sells its share to the other shareholders.

1981.

Fedics implements its first affirmative action programme, and documents its first “BEE policy”.

1983.

We sponsor the SA Chef’s Association to develop Black Chefs.

1994.

We win the Sancorp Investor in People Award.

1995.

We win the BMF Most Progressive Company Award.

1996.

We conclude our first BEE transactions with Nozala Investments, SIP and IPG as shareholders.

1998.

Company rebranded as Tsebo Outsourcing Group.

1999.

We introduce an HIV/Aids programme to drive access to health.

2000.

Management, Nozala Investment Holding and Ethos Private Equity delist the company.

2003.

Tsebo successfully hosts the All-African Games in Lagos, Nigeria, our largest project to date.

2005.

Tsebo Outsourcing Group becomes one of the first organisations of its size to achieve ‘excellent’ BEE accreditation through Empowerdex.

2007.

We achieve Level 3 BEE Contribution status.


Shareholders Ethos exit and ABSA Capital enters with a cash injection of R1.2bn, R331m of this is allocated to empowerment shareholders.

2008.

Equality Reef Services Catering joins the Tsebo Group.


Tsebo expands into the Middle East Oil & Gas sector through Karam-Fedics.

2009.

We achieve Level 2 BEE Contribution status.


We launch an aggressive Disability Awareness Programme, employing over 200 disabled people across several operating sites.


TsAfrika Catering joins the Tsebo Group.

2010.

We reach 94.21 out of 100 BEE points, maintaining one of the highest Level 2 industry scores for a company our size.


The Board approves a greater level of investment in job creation, franchising, skills and enterprise development.

2011.

Tsebo celebrates its 40th Anniversary by launching the Tsebo Foundation, a charitable vehicle to command the Group’s CSI in Education and Health Improvement.

2012.

We enter the Energy Management sector with a differentiated, yet complementary offering.


We launch the Tsebo Hygiene Solutions Division.


Servco Catering Mozambique joins the Tsebo Group.


ECHS Cleaning, a major competitor, joins the Tsebo Group.

2013.

We win our first Pan-African contract with Barclays PLC, managing 2 000 sites in 12 countries.


Ubunye Cleaning Services joins the Group.


ABSA are replaced by Rockwood Private Equity.

2014.

Tsebo welcomes Backbone Management Services as Project and Move Management specialists.


Callguard Security Services is welcomed into the Tsebo Group.


We merge with Allterrain Services Group (ATS) to create a Pan-African multi-services group.

2015.

Thorburn Security Services joins the Tsebo Group.

2016.

Tsebo achieves an historic Level 1 Rating on the 2015 Amended BEE codes in South Africa


Drake & Scull rebranded as Tsebo Facilities Solutions.


Rockwood Private Equity exit their shareholding and are replaced by Wendel SE as the lead investor, together with the Capital Group and Women’s Development Bank


Super Clean joins the Tsebo Group

2018.

Rapid FM Nigeria joins the Tsebo Family

2019.

Tsebo expands into the Egyptian Market.

  • 1970s

  • 1980s

  • 1990s

  • 2000s

  • 2010s

Our People.

  • Corporate Board.

  • Company Leadership.

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  • Dr. Chris Jardine

    GROUP CHIEF EXECUTIVE OFFICER

    Dr. Chris Jardine

    GROUP CHIEF EXECUTIVE OFFICER


    BS, MS Computer Science; PhD Information Technology (George Mason University, Virginia USA)

    Dr Chris Jardine joined Tsebo in 2011 as CEO of Tsebo Catering Solutions, a position he held until assuming his new role in June 2015. Prior to this he was CEO of the J & J Group. Chris has worked in various executive and director roles in the IT, logistics, telecommunications, industrials and financial services sectors.He has also served on the boards of companies as diverse as MTN, Transnet, Macquarie First South and Union Carriage and Wagons. He is currently an independent non-executive director for the Peermont Group.

  • Tim Walters

    GROUP CHIEF EXECUTIVE OFFICER

    Tim Walters

    GROUP CHIEF EXECUTIVE OFFICER


    B.Com; BAcc; CA (SAICA); SEP (SU)

    Tim manages finance and M&A strategy across the Group, and is also a member of the Tsebo Solutions Group Executive Committee. Prior to joining Tsebo Solutions Group in 2002, Tim held supply chain and financial leadership positions at SAB’s Beer Division and Barloworld Equipment Company.

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GROUP CHIEF EXECUTIVE OFFICERS
  • Dr. John Wentzel

    GROUP CEO - TSEBO INTERNATIONAL

    Dr. John Wentzel

    GROUP CEO - TSEBO INTERNATIONAL


    PhD (Industrial Systems) (UP), MBA, MSc (Nucl. Physics), BSc (Hons.) (Nucl. Physics), BSc (Mathematics & Physics) (UCT)

    John applied his credentials in physics and engineering to a career that earned him broad experience across the retail, FMCG, banking, communication and logistics industries in just as broad a range of management roles, including operations, IT, project management and HR. He brings to Tsebo Group a depth and breadth in knowledge of what makes those industries tick and what it takes to serve them exceptionally.

  • Royce Van Der Zwan

    GROUP SALES AND MARKETING DIRECTOR

    Royce Van Der Zwan

    GROUP SALES AND MARKETING DIRECTOR


    BCom (Hons.) (UCT), MBA (Cambridge)

    Royce brings international, multi-industry commercial experience in branding, marketing, sales and business development. He has worked across more than 20 countries in leadership positions for companies such as Accenture, Kraft-Heinz, Nando’s and Tiger Brands. Royce holds a business management honours from the University of Cape Town and an MBA from University of Cambridge, Judge Business School.

  • Dave Govender

    GROUP CHIEF PROCUREMENT OFFICER

    Dave Govender

    GROUP CHIEF PROCUREMENT OFFICER


    MBA (WITS), MAP (WITS), ND-FOOD TECHNOLOGY (DUT)

    Dave’s previous roles prior to joining Tsebo included those of Strategic Projects Director at Shanduka Group and Technical Operations Director at Nando’s SA. Earlier senior management functions over a 10-year period at Coca-Cola SA ranged from audit and supplier management to environmental and corporate affairs to eventually heading up commercialisation and special projects.

    As Group CPO, Dave is responsible for leading the strategy, tactical execution and management of the total procurement effort across Tsebo Group. His diverse strategic and operational experience spans 20 years in the FMCG sector which will enable him to excel in his new duties at Tsebo. He has also gained invaluable M&A, governance and cross-sector experience as non-executive director on the Boards of Alexander Forbes, Macsteel, Seacom, TBWA and Helios Towers.

  • Faith Burn

    GROUP CHIEF INFORMATION OFFICER

    Faith Burn

    GROUP CHIEF INFORMATION OFFICER


    MSc Mathematics (University of Johannesburg); MBL (UNISA)

    Faith has over 25 years’ experience across Pharmaceuticals, Telecommunications, Financial Services, Aviation and Aerospace, the Public Sector, Construction, Education, and Mining. Before joining Tsebo, she was Head of IT Africa at Novartis, Head of Internal Audit at the Airports Company South Africa, and Associate Director responsible for Project Risk and Business Continuity at Deloitte. Faith is a Certified Internal Auditor (CIA) and holds various internationally recognized and accredited certifications in Project Management, Business Continuity Management and Computer Science. She has served on the IIA SA Board and is a member of the CCMA Audit Committee.

  • Jennifer Chetty-Feinberg

    GROUP MERGERS & ACQUISITIONS DIRECTOR

    Jennifer Chetty-Feinberg

    GROUP MERGERS & ACQUISITIONS DIRECTOR


    BSc Chemical Engineering (WITS); BCom Hons (UNISA); MBA Finance (WITS)

    Jennifer is a seasoned corporate finance professional, with 24 years’ experience in infrastructure, project, export and structured finance, and mergers and acquisitions. She has an established track record in deal-making across geographies and sectors. Before joining Tsebo, she was an Executive Director of the Mergers and Acquisitions team at Standard Chartered Bank, Executive Vice President of Finance for a Canadian-listed energy company, at Rothschild as a Director in the Global Financial Advisory team, at Investec as a structured finance principal, and at the IDC as Head of Corporate and Project Finance.

  • Elanie Kruger

    GROUP ORGANIZATIONAL EFFECTIVENESS DIRECTOR

    Elanie Kruger

    GROUP ORGANIZATIONAL EFFECTIVENESS DIRECTOR


    M.Com (Industrial Psychology) from UJ

    Passionate about Africa and emerging markets, Elanie is a key member of the Tsebo Executive, responsible for the delivery of profitability, growth and cash flow targets by driving best people practices and change initiatives.
    Elanie has a strong and diverse career in strategic human resources, talent, Organizational Development, IR and change management having held several senior leadership positions in diverse industries in South Africa and the UK.
    Elanie, a registered Industrial Psychologist, holds a M.Com (Industrial Psychology) from UJ.

  • Wynand Louw

    CHIEF EXECUTIVE OFFICER – TSEBO CATERING SOLUTIONS

    Wynand Louw

    CHIEF EXECUTIVE OFFICER – TSEBO CATERING SOLUTIONS


    BSc (Engineering) (Wits), BCompt (Hons.) (CTA, Accounting, Auditing, Tax) (UNISA), CA(SA)

    Wynand joined Tsebo in 2005 as Financial and Commercial Director of Drake & Scull. In 2008 he was promoted to Supply Chain Director responsible for the procurement and supply chain management activities across the Catering, Cleaning and Facilities Management divisions. He is a qualified Mechanical Engineer and Chartered Accountant (SA) and has a diverse background that includes working in the Mining Sector as an Engineer (Gencor), Management Consulting (Deloitte Consulting) and Equity Investment (Standard Corporate and Merchant Bank).

  • Aubrey McElnea

    MANAGING DIRECTOR - TSEBO FACILITIES SOLUTIONS

    Aubrey McElnea

    MANAGING DIRECTOR - TSEBO FACILITIES SOLUTIONS


    Management Advancement Programme (MAP), WITS University; Global EDP, GIBS

    Aubrey is a seasoned professional in property and facility management. After many years in the industry and working in several positions across the group, he returned to Drake & Scull (now Tsebo Facilities Solutions) in 2013 to lead the mobilisation and operations of the Barclays Contract which was at the time, part of the largest Facilities Management outsourcing process ever undertaken globally. Aubrey was subsequently appointed as Chief Operating Officer of TFS in 2014 and led TFS’ operational expansion for Barclays, SCB and Citibank across Africa Middle East.

  • Monwabisi Kalawe

    CHIEF EXECUTIVE OFFICER – TSEBO CLEANING AND HYGIENE SOLUTIONS

    Monwabisi Kalawe

    CHIEF EXECUTIVE OFFICER – TSEBO CLEANING AND HYGIENE SOLUTIONS


    BSc (Electrical Engineering) Natal University

    Monwabisi has 20 years of business experience and has held senior posts in a number of companies over his career. This includes time as CEO of Rheinmetall Denel Munition and as COO for TFMC, as Executive Officer at Airports Company SA and as a Member of the Executive Board of its parent company, Compass Group.

    Monwabisi has also served as Country Managing Director and COO of Compass Group SA. Most recently, Monwabisi was CEO and Executive Director of South African Airways SOC. He is Chairman of CGSA at Supercare Services Group and a member of SAIEE.

  • David Hutchinson

    MANAGING DIRECTOR, ATS INTERNATIONAL

    David Hutchinson

    MANAGING DIRECTOR, ATS INTERNATIONAL



    Bachelor of Commerce degree in Hospitality, Honours in Business Administration

    David is a career hospitality professional and has over 11 years working experience in the Industry. He is currently the Chief Operations Officer in charge of all ATS operations across Africa. Prior to this appointment, David worked as the General Manager for ATS in West Africa, in charge of operations across Ghana, Burkina Faso, Mali and Ivory Coast.

  • Stephan Botha

    MANAGING DIRECTOR, TSEBO PROTECTION SOLUTIONS

    Stephan Botha

    MANAGING DIRECTOR, TSEBO PROTECTION SOLUTIONS


    M Comm in Business Management; MA in Industrial Relations; MPhil in Leadership

    Stephan has worked in diverse industries and across many African countries. He spent 13 years in various executive roles for the international security company, SBV Services. This included being Director for African Markets, Head of Strategy and Innovation and a 5-year period as MD of SBV’s Nigerian subsidiary. Stephan has also worked as an executive for companies in the logistics, agricultural and textile industries.

  • William Gould

    CHIEF EXECUTIVE OFFICER – TSEBO ENERGY SOLUTIONS

    William Gould

    CHIEF EXECUTIVE OFFICER – TSEBO ENERGY SOLUTIONS


    BSc (Electrical Engineering) (UCT); BCom Hons (UNISA)

    William has held numerous executive positions in both private and public sector companies across a range of industries, including Facilities Management. Now a member of the Tsebo Group Executive, he actively heads up the Energy Division with his main focus being solutions that deliver superior services to clients and that maintains the business’s market lead.



  • Ramy Salah

    MANAGING DIRECTOR - TSEBO EGYPT

    Ramy Salah

    MANAGING DIRECTOR - TSEBO EGYPT


    Certified Managerial Accountant, MBA

    Ramy is a deeply experienced industry commercial executive who has worked in all major GCC markets in the food and hospitality industry. He spent 7 years with Kuwait Food Company (Americana), the regional franchise owner of brands such as KFC, Pizza Hut and TGIFridays, becoming the youngest Country GM at 27 and building a track record in M&A, cost rationalization and driving profitable growth. Ramy joined Tsebo Egypt as Finance Director in 2014 and became Managing Director in 2017. He has led the business through significant change, optimization and strategic repositioning, resulting in continuous performance improvement.

  • Ken Fussell

    CHIEF OPERATING OFFICER – TSEBO CATERING SOLUTIONS

    Ken Fussell

    CHIEF OPERATING OFFICER – TSEBO CATERING SOLUTIONS


    Nat. Dip. (Hotel and Catering Operations)

    Ken graduated from Blackpool Hotel School in the United Kingdom and holds a National Diploma in Hotel and Catering Operations. He is a member of the Hotel Catering and Institutional Management Association and held various management positions with then Grandmet Catering Services (now Compass PLC) in the UK from 1979 to 1984. He became Deputy General Manager at Both Worlds Hotel in Gibraltar before joining Fedics in 1985, taking a position based in KZN. In 1989 he became the Operations Director for Fedics Food Services Transvaal and this was followed by appointments as Specialist Services Director and Managing Director Coastal Region for the growing Fedics organisation. After a period of time in Australia as CEO of an event and hospitality company, Ken returned in 1996 as Managing Director of Fedics Food Services before he was appointed to his current position as Chief Operating Officer in 2004.

Management.

Tsebo is widely recognised as one of the most progressive workplaces in the outsourcing industry. Every middle and senior manager in the Group is encouraged to attend an 18-month Management Advancement Programme (MAP) course run by the Gordon Institute of Business Sciences. This, together with our outcomes-based training courses for managers and supervisors, creates a steady pipeline of skilled junior and middle managers – from which the future pool of senior management then emerges.

Tsebo’s senior management ensure all stakeholders in the organisation are aligned. Their experience and understanding of the industry have enabled them to create workplaces where all employees grow with the business. With its mix of youth and experience, hands-on experience across the Group’s businesses and backing from our company alumni, Tsebo’s leaders steer the organisation with purpose and passion, driving performance.

Staff.

Tsebo’s growth has always been linked to equal opportunity employment. Our starter job profiles, coupled with the growth and training opportunities from within the Group, make us one of Africa’s most trusted employment providers.

Our managers and staff count among the most qualified in the industry and receive continuous training to a standard of tireless improvement. Our Tsebo Skills Academy (TSA) is accredited by THETA (the Tourism and Hospitality Education and Training Authority).

The TSA has trained more than 20,000 people over the last 3 years. Massive job creation has also taken place within the Group’s divisional operations, with the organisational headcount growing from 10,000 to more than 34,000 over the past ten years.

  • Support Services.

  • Suppliers.

Support Services.

Tsebo’s operating divisions, array of marketplace brands and national, regional and Africa-wide operations are supported by strong central Group structures. These structures manage and execute all the supporting services needed by the Group as a whole, as well as individual divisions and companies. This includes everything from marketing to accounts, IT to helpdesks.

Tsebo’s on-going training and development means that only highly skilled professionals, following specialised processes and systems, staff our central structures and that these people are motivated and given the opportunities to fulfil their potential within the Group.

Our powerful cloud-based systems and processes are built for African conditions. This results in reduced reliance on unreliable data networks as well as improved system functionality and a front-end that is adaptable to specific local needs. Our integrated systems architecture is easy to customise and cost-effective to manage, robust and simple to deploy, and is ideal for overcoming challenges such as interrupted links, distributed networks and numerous languages.

Suppliers.

Tsebo operates a highly integrated value chain, minimising cost and optimising efficiency at every stage. This is only possible because of the Group’s collaboration with its stable supplier base.

Tsebo procurement and operational teams have intimate knowledge of their supplier operations, and work with them in planning for mutual benefits. This collaboration of systems, processes, skills programmes and market knowledge delivers mutual benefits and enhances value for clients and customers alike.

We have been highly successful in creating supplier networks, often in rural and underdeveloped areas. This includes training and assisting small local suppliers to become self-sustaining businesses that can service our contracts and other businesses in their communities. This ability to create supplier networks from scratch enables us to operate under harsh and uncertain conditions without relying on formal supply networks.